Assurance séjour Meetch

Gîtes de France® and Meetch have joined forces to offer you the best in insurance and provide you with optimum cover in the event of cancellation or postponement of your holiday, with customer satisfaction as their primary objective.

Take out Gîtes de France® holiday insurance with Meetch

Are you forced to cancel your holiday? Cancelling a trip a few days before departure can be very costly. You end up paying for a holiday you won’t be able to enjoy; in fact, if you cancel at the last minute, you’ll lose the full cost of your stay.

Because emergencies arise when you least expect them, assistance and insurance policies are in place to help you deal with such situations. Going on holiday requires a few basic precautions before you set off. Not taking out travel insurance is a false economy!
« But I already have a credit card… ». Only «premium» cards include insurance cover (cancellation, luggage, etc.). These cards, whose cover varies from one bank to another, generally offer less comprehensive cover than standard travel insurance policies, and only cover the tax household. Taking out an insurance policy will allow you to effectively supplement the cover included with your card.

Meetch will reimburse you for the non-refundable cost of your holiday (up to a limit of 5,000 € per person and €20,000 per incident) following a wide range of personal and professional life events.

Two options are available to you

Situations covered by the Meetch Multirisque holiday insurance (subject to proof):

• Serious illness, accident, death
• Serious damage to the main or secondary residence
• Serious damage to the vehicle
• Accident or breakdown of the means of transport
• Summoning to court
• Summoning for adoption
• Visa refusal
• Redundancy
• Obtaining a job or a paid work placement
• Summoned to sit a resit examination
• Job transfer
• Change to holiday dates by the employer
• Interruption of stay in the event of repatriation or serious damage to the home, amongst other things.

Please note: this insurance can only be taken out for a booking made with the booking agency, either by telephone or email, or online. This insurance must be taken out at the time of booking.

What should you do in the event of cancellation?

1 – Notify Gîtes de France® Bas-Rhin by email

You must inform Gîtes de France® Bas-Rhin of your cancellation or early departure as soon as the event occurs at alsace@gites67.com
Gîtes de France® Bas-Rhin will acknowledge receipt and provide you with a statement of account.

2 - You have taken out Meetch Multirisque Premium holiday insurance (no supporting documents required, policy number 10531) or Meetch Multirisque holiday insurance (with proof of cover, policy 10533) : you may be reimbursed for these penalties without any excess (excluding the insurance premium and booking fees). Meetch will process the refund once your claim has been assessed.

Important: please complete the form sent to you by Meetch via email as soon as possible (within five days of becoming aware of the issue).

Claim for compensation

► To submit your refund claim immediately, please complete the form as soon as you receive the email from Meetch. This is the quickest way to get your refund. If you haven’t received it, log in at:
https://loisirs-et-tourisme-vert-en-alsace.claim.meetch.io/gitesdefrance where you will log in using your booking contract number and the email address provided at the time of booking.

This is the quickest way to receive your refund. Simply complete the form and submit your supporting documents.

► If you do not have internet access, please contact us by post: Meetch, 141 avenue de Wagram, 75017 PARIS. Please note that processing times will be longer.

For further information: https://www.meetch.io